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Dental Complaints Resolution Service Resolves Woman´s Claim for Negligent Dentistry

The Dental Complaints Resolution Service has successfully resolved a woman´s claim for negligent dentistry and secured her €40,000 compensation.

The woman – only identified as living in the east of the country – was featured in the Dental Complaints Resolution Service Annual Report as one of 130 grievances the service received from dental patients in Ireland.

According to the report, the woman had attended her dentist twice a year since 1993 and believed that her teeth were in good health. However, when she visited a cosmetic dentist last year, the woman was told that her gums were not in a good state and she would need remedial work before implants could be fitted.

The woman had to undergo specialist treatment from a periodontist to reverse the damage to her gums – which was both expensive and painful – and she subsequently wrote a letter of complaint to her regular dentist which went unanswered.

The patient then contacted the Dental Complaints Resolution Service, who mediated on her behalf to secure a compensation settlement of €40,000 to resolve her claim for negligent dentistry. However, the compensation settlement only covered a refund of the money she had paid for dental treatment over the past ten years, the cost treatment to her gums and the dental implants, and an amount to pay for check-ups over the next ten years.

Although the complaint to the Dental Complaints Resolution Service and claim for negligent dentistry was resolved satisfactorily, the settlement failed to take into account the pain and suffering the woman had experienced during the remedial treatment, and the emotional trauma that accompanied ongoing and extensive treatment.

If you believe that you have been the victim of negligent dentistry, it is always in your best interests to discuss the nature of your injury with a medical negligence solicitor before accepting any other resolution to your potential claim for injury compensation.